How To Improve Customer Service

Yesterday I made a call to company I do business with and got a message I’m sure you’ve heard.  The old “Your call is very important to us” message. If my call is so important why not answer it in some reasonable timeframe? If my call is so...

2012 What I read this year

Here’s a list of what I read this year. We Are All Weird by Seth Godin Free Prize Inside by Seth Godin Survival Is Not Enough by Seth Godin Poke The Box by Seth Godin All Marketers Are Story Tellers by Seth Godin How To Connect In Business by Nicholas Boothman...
Failure vs Mistake

Failure vs Mistake

The difference We fail because of something we’ve never learned. We make mistakes because we have not learned from our failures. (Click to Tweet) Failure You try something new.  It does not work, you don’t reach your goal, etc. but you learn something...